Staff sign in to edge with the email address and password registered against their edge user account, or with a linked Google or Microsoft (Office 365) account. Schools that have moved to Helix use the same login process at the Helix staff address. This article covers the standard staff login, single sign-on options, selecting a school, and what happens after you log in.
Staff sign in to edge with the email address and password registered against their edge user account, or with a linked Google or Microsoft (Office 365) account. Schools that have moved to Helix use the same login process at the Helix staff address. This article covers the standard staff login, single sign-on options, selecting a school, and what happens after you log in.
Where to log in
| System | Staff login address |
|---|---|
| edge | https://staff.edgelearning.co.nz |
| Helix | https://staff.helixsms.co.nz |
If your school has moved to Helix and you log in at the edge address, a message appears after you enter your credentials: "Your school has moved to Helix! Please update your bookmarks and log in at: https://staff.helixsms.co.nz". The reverse also applies — if your school is not using Helix and you try the Helix address, you are directed back to https://staff.edgelearning.co.nz. Update your bookmark and log in at the address shown.
Screenshot: The staff login page showing the Email and Password fields, Log in button and Reset Password link
To log in with your email and password
- Go to your staff login address (see table above).
- Under Staff Login, enter your Email — this is the email address registered against your edge user account.
- Enter your Password.
- Click Log in (or press Enter).
If the details do not match, the message "Incorrect email or password." is shown. Repeated failed attempts will temporarily lock your account — see the locked out and password reset article.
If two-factor authentication is enabled for your account, you are asked for a 6-digit code before you are logged in — see the two-factor authentication article.
To log in with Google or Microsoft (Office 365)
The login page includes a Log in using section with Google and Office 365 buttons.
- Click the Google or Office 365 button.
- Sign in to your Google or Microsoft account (or pick the account if you are already signed in).
- You are returned to edge and logged in automatically.
The email address of the Google or Microsoft account must match the email address registered against your edge user account. If it does not match a known edge user, the login is declined.
Note that two-factor authentication in edge does not apply to Google or Office 365 sign-ins — those providers manage their own two-factor settings.
Selecting a school
If your user account is attached to more than one school, a Select the school list appears after your credentials are accepted:
- Review the list of schools you have access to.
- Click the school you want to work in.
If your account is attached to a single school, you are taken straight in. If your account has no school attached, the message "You are currently not associated with any school." is shown — contact your school administrator.
If your account does not have staff access at the school (for example, a student account), the message "You have not been granted permission to access this application." is shown.
After you log in
By default you land on the Dashboard. Two personal preferences on your profile page (Edit Profile on the Dashboard, under Login Preferences) change this:
- Take me to Attendance AM — go straight to attendance marking after login.
- Take me to the new Dashboard when logging in — start on the Teacher Home dashboard (only available where the Teacher Home feature is enabled for your school).
Logging out
Use the log out option in edge to end your session. Logging out clears your session and any saved login cookies for the site.
Troubleshooting
| Message | Meaning |
|---|---|
| Incorrect email or password. | The email/password combination did not match. Check both and try again. |
| Your account has been locked after exceeding the maximum number of login tries. | Too many failed attempts. Wait the time stated, or use Reset Password. |
| You are currently not associated with any school. | Your account exists but no school is attached — contact your school administrator. |
| You have not been granted permission to access this application. | Your account does not have staff access to this portal. |
| Your account has expired. | Applies to temporary school setup accounts only — contact support. |